We seek to provide our customers with the highest quality of service, experience and professionalism.

Simon Hastilow, Global Head of Commercial Group

We are committed to developing innovative solutions to suit the needs of our evolving customer base.

Andreas Naumann, Global Head of Relationship Management

Shining a light on better decisions
Moody's organizes over 1,000 events across the globe each year to bring clarity, knowledge and fairness to an interconnected world.
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The Moody’s Investors Service (MIS) Commercial Group manages commercial relationships with issuers and other market participants seeking ratings services. As part of Moody’s policies and procedures to safeguard the independence, integrity and quality of our ratings process, commercial and analytical responsibilities within MIS are segregated. All commercial activities are handled by the relationship management team, which is dedicated to aligning the services that Moody’s delivers with the needs of the market, while providing effective and efficient customer service.
overview
In a world where data is increasingly abundant, credible insight is rare. Moody’s capabilities enable informed decisions that promote progress.
Meet the Relationship Management Team
Team contacts
A Relationship Manager can provide more information on the benefits of a Moody's rating, our products and services, and more.
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North America
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Latin America
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Europe, Middle East and Africa
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Asia Pacific
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overview
In a world where data is increasingly abundant, credible insight is rare. Moody’s capabilities enable informed decisions that promote progress.
Issuer Charter
The MIS Issuer Charter describes what you, the issuer, should expect from us in our day-to-day relationship. While practices may differ slightly between lines of business (for example, certain aspects of the Charter are not relevant in our structured finance business), the overall expectation and experience is the same. These are not contractual provisions; they are standards to which we hold ourselves. We value you as a customer and seek to provide you with the highest quality of service, experience and professionalism.
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