The Moody's Investors Service (MIS) Ratings & Research Group manages the analytical engagement with issuers across asset classes. Our analytical teams ensure the integrity and consistency of ratings using rigorous and transparent methodologies. We provide market participants with timely and comprehensive credit views through our ongoing monitoring and research. As part of Moody's policies and procedures to safeguard the independence, integrity and quality of our ratings process, commercial and analytical responsibilities within MIS are segregated. All analytical activities are handled by the Ratings & Research Group and we are not permitted to engage in fee or other commercial-related communications with customers.
The MIS Customer Commitment describes what you, the customer, should expect from us in our day-to-day relationship. While practices may differ slightly between our lines of business the overall expectation and experience is the same. These are standards to which we hold ourselves. We value you as a customer and seek to provide you with the highest quality of analysis, expertise, professionalism and service.